Frequently Asked Questions
Everything you need to know about shopping with Socal Distro
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your package ships.
What is your return policy?
We offer a 30-day return policy for most items in their original, unopened packaging. Please contact our support team to initiate a return authorization. Please note that certain perishable or personal care items may be final sale.
Do you offer international shipping?
Currently, Socal Distro primarily services the domestic United States. We are working on expanding our logistics to support international destinations in the near future.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order has been dispatched, we will send an automated email containing your carrier information and a tracking link. You can also log into your Socal Distro account to view your order history and status.
Are your products authentic and quality-guaranteed?
Absolutely. We source our inventory directly from reputable manufacturers and authorized distributors to ensure that every product meets our high standards for quality and authenticity.